We stand firmly behind the performance and stability of our servers. If we cannot get our service running on your supported device within 7 days of purchase, you are eligible for a full refund.
Before issuing a refund, our technical support specialists will work with you to diagnose potential app configuration errors, DNS adjustments, or connection parameters to ensure your device functions properly.
Refund requests are honored when:
To initiate a refund review or troubleshoot an issue, contact our customer service directly: